🔁 Return & Refund Policy

At Maple Styles, we believe trust is earned through transparency, quality, and care. Every garment is handcrafted with precision and dispatched securely. We’re committed to providing you a premium and honest tailoring experience — now and always. Each coat is custom-stitched just for you. We take great pride in quality and personalized craftsmanship.

📦 Return Eligibility

  • Returns are not accepted for change of mind, incorrect size selection, or courier delays.
  • If your coat has a visible manufacturing defect or major damage, please email or WhatsApp us with clear pictures within 24 hours of delivery.
  • Returned items must be unworn, unused, and in original packaging.

💸 Refund Policy

  • Refunds are only offered for approved defective items after review.
  • Once approved, refund will be processed to your original payment method within 7 working days.
  • Shipping charges are non-refundable unless the error is on our side.

📏 Custom-Made Items

  • All coats are stitched to your measurements and choices — refunds are not applicable for sizing errors submitted by customers.
  • Please measure carefully or reach out to us via WhatsApp before placing an order. We are always happy to assist.

⏳ Refund Time Clarification

  • Refunds are processed by our payment gateway partner (Razorpay).
  • We initiate the refund within 7 working days once approved — further time may depend on your bank or UPI service.
🔄 Last updated: August 2025